Unfortunately due to illness we are closed until further notice, please be understanding with us we are planning to resolve all issues but at present can't give a time frame on when orders / subscriptions will be sent out due. HOWEVER IF ANY CUSTOMER WISHES TO RECEIVE A REFUND FOR ANY ORDER OR SUBSCRIPTION PLEASE EMAIL US ASAP AT sales@m60programmes.com AND WE WILL ARRANGE FOR THE REFUND TO BE DONE RIGHT AWAY. Please enter the word REFUND in the subject box of your email so that we can get the refund issued quickly.